Many supermarkets, discounters and other retailers have been reporting technical problems since Tuesday morning (May 24, 2022). Card payment interruption at the checkout. The problem is currently happening across Germany.
So far, for example, in the branches of Aldi, Edeka, Reeve, Neto, Rossmann and DM One such disruption was when customers wanted to pay for their purchases by card. Also, disruption is likely to continue on Thursday morning (26 May 2022).
Card payment at supermarket has been canceled due to disruption
supermarket chain consumption was already on facebook on tuesday afternoon failure warning: “Attention, an important notice for you! Due to widespread disruption in Germany, no card payments are currently possible in our stores.” both are affected EC and bank cards With all Credit Card, was before focus online Told about it.
The problem is not with the card itself, but with readers, which can no longer forward data. Payment Service Providers and Responsible People software provider The solution should already be worked on.
According to the Federal Association of German Banks, this is a typical terminal. Manufacturer Verifone, ie type H5000. However, it is only used sporadically in Germany. At the moment it is not clear how long the disruption will continue. A spokesperson for financial services provider Concardis said the affected dealers Card readers do not restart themselves should do. The devices must also be connected to the power supply and network, This is the only way the manufacturer can solve the problem.
on the portal “allerrors.de” Was visa client It was also told that his card did not work while making payment at gas station or ATM.
Notify in advance if there is a mistake
In general, customers should pay attention to the appropriate signs or announcements in supermarkets, or directly address potential disruption to employees if they don’t do enough cash with you.
Unlike supermarkets and discounters, gas stations can take pawns until the cost is settled. These include your identity card, driver’s license or health insurance card. Here also the customers should inquire with the employees in advance.
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