From Skytrax: Lufthansa will have to drop the fifth star again

It was a minor sensation. At the end of 2017, received a first Non-Asian airline gets five-star rating from UK-based consultancy and ratings firm Skytrax, This means that Lufthansa is happily joining a group of ten airlines to have received the coveted award.

“This award is a well-deserved recognition of our great efforts to make Lufthansa one of the world’s leading premium airlines again,” said Lufthansa Group CEO Carsten Spohr after being awarded the top rating. But it is over after four years. Lufthansa has lost a fifth star and is rated by Skytrax with only four stars, like the first Portal. travel dealzoo informed of.

at par with competitors

Skytrax now only finds Lufthansa First Class in First Class. Business and Premium Economy get four stars, Economy gets only three and a half stars. When evaluating Business Travel Class, the German airline achieved the highest score in only two out of 53 criteria, mostly four stars.

This means that Lufthansa is rated similarly to many other competitors. Air Canada, Air France, Air New Zealand, British Airways, Ethiopian, Finnair, Iberia, KLM, Oman Air and Qantas also received an overall rating of four stars. Lufthansa’s subsidiaries Austrian, Edelweiss and Swiss also have four stars.

Another Purely Asian Club

With the demotion of Lufthansa, the five-star club has once again become purely Asian. These include: All Nippon Airways, Asiana, Cathay Pacific, EVA Air, Garuda Indonesia, Hainan Airlines, Japan Airlines, Korean Airlines, Qatar Airways and Singapore Airlines. However, Skytrax is not without controversy. Because the company not only evaluates airlines, but also advises them on how they can become better. This automatically creates a conflict of interest.

Lufthansa could not be contacted for comment before the article was published.